2016 Administratively Resolved Complaints

Ad Standards staff administratively resolves complaints that involve an apparent contravention of either or both Clauses 1 (Accuracy and Clarity) and 3 (Price Claims) if the advertiser:

 

  • has remedied the contravention by permanently withdrawing or appropriately amending the advertisement in question upon being advised of the complaint by Ad Standards, and, in the case of retail advertising, by also publishing a corrective advertisement or correction notice.

The following report provides statistical information about complaints that were administratively resolved without the need for Standards Council adjudication.

Advertisers are not identified because they took appropriate action to withdraw, amend and, for retail advertisers, also published a corrective advertisement or correction notice.

 

Advertiser Period # of Complaints Media Category
Health & Beauty Company Jan. – June 1 Television Health & Beauty Product
Electronic Company Jan. – June 1 Marketer Owned Website Electronic Goods
Food Company Jan. – June 1 Marketer Owned Website Food
Energy Company Jan. – June 1 Out-of-Home Utilities
Energy Company Jan. – June 1 Marketer Owned Website & point-of-Sale Utilities
Retailer Jan. – June 1 Marketer Owned Website & Flyer Retail
Electronic Company Jan. – June 1 Radio Electronic Goods
Retailer Jan. – June 1 Point-of-Sale Retail
Retailer Jan. – June 1 Marketer Owned Website Retail
Retailer Jan. – June 1 Flyer Retail
Leisure service Company Jan. – June 1 Marketer Owned Website Leisure Services
Energy Company Jan. – June 1 Television Utilities
Retailer Jan. – June 1 Flyer & point-of-Sale Retail
Telecommunication Company Jan. – June 1 Brochure & Online Telecommunications Services
Retailer Jan. – June 1 Marketer Owned Website Retail
Retailer Jan. – June 1 Flyer Alcoholic Beverages
Automotive Dealer Jan. – June 1 Marketer Owned Website Automotive
Automotive Dealer Jan. – June 1 Direct Mail Automotive
Leisure service Company Jan. – June 1 Marketer Owned Website Leisure Services
Telecommunication Company Jan. – June 1 Marketer Owned Website Telecommunications Services
Financial Institution Jan. – June 1 Television Financial Services
Retailer Jan. – June 1 Marketer Owned Website Retail
Leisure service Company Jan. – June 1 Marketer Owned Website Leisure Services
Gaming & Lottery Provider Jan. – June 1 Flyer Gaming & Lottery
Leisure service Company Jan. – June 1 Marketer Owned Website, Billboard & Television Leisure Services
Retailer Jan. – June 1 Marketer Owned Website & Point-of-Sale Retail
Financial Institution Jan. – June 1 Television Financial Services
Retailer Jan. – June 1 Flyer Retail
Leisure service Company Jan. – June 1 Marketer Owned Website Leisure Services
Retailer Jan. – June 1 Flyer Retail
Automotive Dealer Jan. – June 1 Marketer Owned Website Automotive
Retailer Jan. – June 1 Television Retail
Restaurant Jan. – June 1 Point-of-Sale & local Coffee Shop Food
Telecommunication Company Jan. – June 1 Direct Mail Telecommunications Services
Financial Institution Jan. – June 1 Direct Mail, Marketer Owned Website & Point-of-Sale Financial Services
Household Goods Jan. – June 1 Marketer Owned Website Household Cleaning Products
Leisure service Company Jan. – June 1 Marketer Owned Website Leisure Services
Retailer Jan. – June 1 Flyer Retail
Leisure service Company Jan. – June 1 Marketer Owned Website Leisure Services
Gaming & Lotteries Provider Jan. – June 1 Radio Gaming & Lotteries Services
Retailer Jan. – June 1 Point-of-Sale Retail
Retailer Jan. – June 1 Marketer Owned Website Retail
Telecommunication Company Jan. – June 1 Marketer Owned Website Telecommunications Services
Leisure service Company Jan. – June 1 Marketer Owned Website Leisure Services
Retailer Jan. – June 1 Marketer Owned Website Retail
Leisure service Company Jan. – June 1 Marketer Owned Website Leisure Services
Leisure service Company Jan. – June 1 Marketer Owned Website Leisure Services
Automotive Dealer Jan. – June 1 Point-of-Sale Automotive
Financial Institution Jan. – June 1 Direct Mail Financial Services
Electronic Company Jan. – June 1 Marketer Owned Website Electronic Goods
Education Provider Jan. – June 1 Marketer Owned Website Education Services
Retailer Jan. – June 1 Online Retail
Financial Institution Jan. – June 1 Marketer Owned Website Financial Services
Financial Institution Jan. – June 1 Marketer Owned Website Financial Services
Retailer Jan. – June 1 Flyer Retail
Restaurant Jan. – June 1 Flyer & Marketer Owned Website Food
Retailer Jan. – June 1 Flyer Retail
Retailer Jan. – June 1 Flyer Retail
Retailer Jan. – June 1 Flyer Retail
Leisure Service Company Jan. – June 1 Marketer Owned Website Retail
Leisure Service Company Jan. – June 1 Marketer Owned Website Retail
Leisure Service Company Jan. – June 1 Marketer Owned Website Retail
Health & Beauty Company Jan. – June 1 Television Health & Beauty Product
Retailer Jan. – June 1 Marketer Owned Website Retail
Transportation Service Company Jan. – June 1 Point of Sale Transport – Other
Retailer Jan. – June 1 Flyer Retail
Retailer Jan. – June 1 Flyer Retail
Telecommunication Company Jan. – June 1 Marketer Owned Website Retail
Health & Beauty Company Jan. – June 1 Online Health & Beauty Product
Retailer July – December 1 Flyer Retail
Telecommunication Company July – December 1 Marketer Owned Website Telecommunications Services
Leisure Service Company July – December 1 Marketer Owned Website Leisure Services
Telecommunication Company July – December 1 Marketer Owned Website Telecommunications Services
Retailer July – December 1 Flyer Retail
Household Goods July – December 1 Television Household products
Financial Institution July – December 1 Marketer Owned Website Financial Services
Retailer July – December 1 Flyer Retail
Real Estate Developer July – December 1 Newspaper Real Estate Services
Automotive Dealer July – December 1 Marketer Owned Website Automotive
Leisure Service Company July – December 1 Email Leisure Services
Energy Company July – December 1 Point-of-Sale Utilities
Retail July – December 1 Marketer Owned Website Retail
Transportation Service Company July – December 1 Email Transport
Household Maintenance July – December 1 Brochure Maintenance Services
Retailer July – December 1 Marketer Owned Website Retail
Retailer July – December 1 Marketer Owned Website Retail
Retailer July – December 1 Marketer Social Media Page Retail
Transportation Service Company July – December 1 Marketer Owned Website Transport
Retailer July – December 1 Flyer Retail
Leisure Service Company July – December 1 Marketer Owned Website Leisure Services
Retailer July – December 1 Flyer Retail
Retailer July – December 1 Marketer Owned Website Retail
Energy Company July – December 1 Marketer Owned Website Utilities
Automotive Repair Company July – December 1 Marketer Owned Website Automotive
Leisure Service Company July – December 2 Billboard, Poster & Transit Leisure Services
Leisure Service Company July – December 1 Brochure Leisure Services
Retailer July – December 1 Marketer Owned Website Retail
Telecommunication Company July – December 1 Marketer Owned Website Telecommunications Services
Automotive Manufacturer July – December 1 Brochure Automotive
Retailer July – December 1 Online Electronic Goods
Employment Company July – December 1 Online Employment Services
Retailer July – December 1 Email Retail
Restaurant July – December 1 Marketer Owned Website Food
Household Maintenance July – December 1 Newspaper Maintenance Services
Retailer July – December 1 Email Retail
Restaurant July – December 1 Brochure & Marketer Owned Website Food
Health & Beauty Company July – December 1 Television Health & Beauty Services
Retailer July – December 1 Email Retail
Restaurant July – December 1 Flyer Food
Retailer July – December 1 Magazine Retail
Retailer July – December 1 Marketer Owned Website Retail
Retailer July – December 1 Flyer Retail
Retailer July – December 1 Marketer Owned Website Electronic Goods
Retailer July – December 1 Flyer Retail
Retailer July – December 1 Email Retail
Real Estate Developer July – December 1 Marketer Owned Website Real Estate Services
Financial Institution July – December 1 Newspaper Financial Services
Retailer July – December 1 Marketer Owned Website Retail
Telecommunication Company July – December 1 Marketer Owned Website Telecommunications Services
Retailer July – December 1 Marketer Owned Website Retail
Household Goods July – December 1 Marketer Owned Website Furnishings
Health & Beauty Company July – December 1 Magazine Health & Beauty Services
Retailer July – December 1 Email Retail
Financial Institution July – December 2 Transit Financial Services
Automotive Manufacturer July – December 1 Newspaper Automotive
Retailer July – December 1 Flyer Retail
Food Company July – December 1 Online Food
Financial Institution July – December 1 Marketer Owned Website Financial Services
Retailer July – December 1 Point-of-Sale Retail
Restaurant July – December 1 Email Food
Automotive Dealer July – December 1 Marketer Owned Website Automotive
Retailer July – December 1 Radio Retail
Government Agency July – December 4 Television Government
Retailer July – December 1 Flyer Retail
Restaurant July – December 1 Point-of-Sale Food
Retailer July – December 1 Email Retail
Retailer July – December 1 Marketer Owned Website Electronic Goods
Retailer July – December 1 Marketer Owned Website Electronic Goods
Retailer July – December 1 Flyer Retail
Retailer July – December 1 Point-of-Sale Retail
Telecommunication Company July – December 1 Marketer Owned Website Telecommunications Services
Telecommunication Company July – December 2 Marketer Owned Website Telecommunications Services
Health & Beauty Company July – December 1 Marketer Owned Website Health & Beauty Services
Health & Beauty Company July – December 1 Marketer Owned Website Health & Beauty Services
Retailer July – December 1 Online Electronic Goods
Retailer July – December 1 Email Retail
Telecommunication Company July – December 1 Marketer Owned Website Telecommunications Services
Restaurant July – December 1 Marketer Owned Website & Point-of-Sale Food

 

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