2015 Administratively Resolved Complaints

Ad Standards staff administratively resolves complaints that involve an apparent contravention of either or both Clauses 1 (Accuracy and Clarity) and 3 (Price Claims) if the advertiser:

 

  • has remedied the contravention by permanently withdrawing or appropriately amending the advertisement in question upon being advised of the complaint by Ad Standards, and, in the case of retail advertising, by also publishing a corrective advertisement or correction notice.

The following report provides statistical information about complaints that were administratively resolved without the need for Standards Council adjudication.

Advertisers are not identified because they took appropriate action to withdraw, amend and, for retail advertisers, also published a corrective advertisement or correction notice.

 

Advertiser Period # of Complaints Media Category
Retailer Jan. – May 1 Marketer Owned Website Retail
Telecommunications Provider Jan. – May 1 Television Service
Telecommunications Provider Jan. – May 5 Multimedia Service
Automotive Manufacturer Jan. – May 2 Television Automotive
Energy Company Jan. – May 1 Marketer Owned Website Utilities
Retailer Jan. – May 1 Marketer Owned Website Electronic Goods
Retailer Jan. – May 1 Marketer Owned Website Retail
Retailer Jan. – May 1 Flyer Retail
Leisure Service Provider Jan. – May 1 Radio Leisure Services
Lottery Jan. – May 1 Television Gambling and Lotteries
Transportation Company Jan. – May 1 Point-of-Sale Transport
Restaurant Jan. – May 1 Television Food
Real Estate Company Jan. – May 1 Radio Real Estate Services
Cosmetic Company Jan. – May 1 Television Health & Beauty Products
Transportation Company Jan. – May 2 Transit Transport
Retailer Jan. – May 1 Marketer Owned Website Retail
Retailer Jan. – May 1 Marketer Social Media Page Retail
Retailer Jan. – May 1 Marketer Owned Website Retail
Health & Beauty Services Jan. – May 1 Newspaper Health & Beauty Services
Retailer Jan. – May 1 Marketer Owned Website Retail
Retailer Jan. – May 1 Flyer Food
Restaurant Jan. – May 1 Television Food
Cosmetic Company Jan. – May 1 Direct Email Health & Beauty Products
Retailer Jan. – May 1 Flyer Retail
Retailer Jan. – May 1 Marketer Owned Website Retail
Automotive Manufacturer Jan. – May 1 Television Automotive
Real Estate Developer Jan. – May 1 Newspaper Real Estate Services
Retailer Jan. – May 1 Television Household Goods
Retailer Jan. – May 1 Direct Email Retail
Retailer Jan. – May 1 Direct Email Retail
Telecommunication Provider Jan. – May 1 Marketer Owned Website Telecommunications Services
Real Estate Developer May – July 1 Newspaper Real Estate Services
Telecommunications Provider May – July 1 Marketer Owned Website Service
Telecommunications Provider May – July 1 Marketer Owned Website Service
Transportation Provider May – July 1 Marketer Owned Website Transport
Retailer May – July 1 Flyer Food
Retailer May – July 1 Marketer Owned Website Retail
Financial Services May – July 1 Newspaper Finance
Retailer May – July 1 Marketer Owned Website Food
Retailer May – July 1 Flyer & Marketer Owned Website Retail
Other May – July 1 Marketer Owned Website Storage Services
Transportation Company May – July 1 Transit Public Transport
Telecommunications Provider May – July 1 Television & Direct Email Telecommunications Services
Retailer August – October 1 Marketer Owned Website & Direct Email Retail
Retailer August – October 1 Flyer Retail
Restaurant August – October 1 Billboard Food
Financial Institution August – October 1 Marketer Owned Website Financial Services
Leisure Service Provider August – October 1 Transit Leisure Services
Telecommunications Provider August – October 1 Direct Mail Telecommunications Services
Restaurant August – October 1 Flyer & Point-of-Sale Food
Retailer August – October 1 Television Retail
Telecommunications Provider August – October 1 Flyer Telecommunications Services
Automotive Dealer August – October 1 Marketer Owned Website Automotive
Household Goods August – October 1 Point-of-Sale Appliances
Financial Institution August – October 1 Marketer Owned Website Financial Services
Retailer August – October 1 Flyer Retail
Retailer August – October 1 Flyer Retail
Electronic Provider August – October 1 Marketer Owned Website Electronic Goods
Retailer August – October 1 Marketer Owned Website Retail
Retailer August – October 1 Direct Email Retail
Restaurant August – October 1 Leaflet Food
Retailer August – October 1 Flyer Retail
Automotive Dealer August – October 1 Newspaper Automotive
Retailer August – October 1 Brochure Retail
Retailer August – October 1 Flyer Retail
Restaurant August – October 1 Point-of-Sale Food
Retailer August – October 1 Flyer Retail
Retailer August – October 1 Point-of-Sale Retail
Restaurant August – October 1 Television, Marketer Owned Website & Point-of-Sale Food
Retailer August – October 1 Flyer Retail
Retailer August – October 1 Television Retail
Telecommunications Provider August – October 1 Marketer Owned Website Telecommunications Services
Leisure Service Provider August – October 1 Marketer Owned Website Leisure Services
Retailer August – October 1 Point-of-Sale Retail
Leisure Service Provider August – October 1 Marketer Owned Website Leisure Services
Energy Company August – October 1 Marketer Owned Website Utilities
Telecommunications Provider November – December 1 Direct SMS Service
Retailer November – December 1 Point-of-Sale Financial Services
Retailer November – December 1 Flyer Retail
Real Estate Developer November – December 1 Television Real Estate Services
Restaurant November – December 1 Point-of-Sale Food
Financial Institution November – December 1 Marketer Owned Website Financial Services
Leisure Service Provider November – December 1 Marketer Owned Website Leisure Services
Retailer November – December 1 Radio Retail
Financial Institution November – December 1 Television Financial Services
Retailer November – December 1 Marketer Owned Website Retail
Restaurant November – December 1 Flyer Food
Automotive Dealer November – December 1 Flyer Automotive
Retailer November – December 1 Flyer Retail
Retailer November – December 1 Point-of-Sale Retail
Retailer November – December 1 Radio Retail
Automotive Dealer November – December 1 Marketer Owned Website Automotive
Retailer November – December 1 Digital Application Retail
Telecommunications Provider November – December 1 Television Service
Retailer November – December 1 Television & Point-of-Sale Retail
Leisure Service Provider November – December 1 Marketer Owned Website Leisure Services
Retailer November – December 1 Direct Email Retail
Retailer November – December 1 Marketer Owned Website Retail
Retailer November – December 1 Point-of-Sale Retail
Retailer November – December 1 Flyer Retail
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