2013 Administratively Resolved Complaints

Ad Standards staff administratively resolves complaints that involve an apparent contravention of either or both Clauses 1 (Accuracy and Clarity) and 3 (Price Claims) if the advertiser:

 

  • has remedied the contravention by permanently withdrawing or appropriately amending the advertisement in question upon being advised of the complaint by Ad Standards, and, in the case of retail advertising, by also publishing a corrective advertisement or correction notice.

The following report provides statistical information about complaints that were administratively resolved without the need for Standards Council adjudication.

Advertisers are not identified because they took appropriate action to withdraw, amend and, for retail advertisers, also published a corrective advertisement or correction notice.

 

Advertiser Period # of Complaints Media Category
Telecommunications Service Provider Jan. – Apr. 1 Internet Service
Service Provider Jan. – Apr. 1 Internet Service
Automotive Dealer Jan. – Apr. 1 Newspaper Automotive
Media Company Jan. – Apr. 1 TV Media
Restaurant Jan. – Apr. 1 Direct Food
Retailer Jan. – Apr. 1 Newspaper Retail
Retailer Jan. – Apr. 1 Internet Retail
Restaurant Jan. – Apr. 1 Flyers Food
Restaurant Jan. – Apr. 1 Internet Food
Retailer Jan. – Apr. 1 Newspaper Retail
Service Provider Jan. – Apr. 1 Internet Service
Financial Institution Apr. – Oct. 1 Newspaper Financial
Realtor Apr. – Oct. 2 Internet Real Estate
Service Provider Apr. – Oct. 1 Internet Service
Retailer Apr. – Oct. 1 Internet Retail
Retailer Apr. – Oct. 1 Flyer Retail
Retailer Apr. – Oct. 1 Flyer Retail
Hotel Apr. – Oct. 1 Radio Travel & Accommodation
Food Retailer Apr. – Oct. 1 Flyer Food
Realtor Apr. – Oct. 1 Internet Housing & Real Estate
Restaurant Apr. – Oct. 1 Newspaper Food
Retailer Apr. – Oct. 1 TV Retail
Restaurant Apr. – Oct. 1 Point-of-Sale Food
Retailer Apr. – Oct. 1 Internet Retail
Service Provider Apr. – Oct. 1 Radio Service
Retailer Apr. – Oct. 1 Flyer Retail
Restaurant Oct. – Dec. 1 Internet Food
Ski Resort Oct. – Dec. 1 Internet Leisure Services
Restaurant Oct. – Dec. 1 Internet & Point of Sale Food
Retailer Oct. – Dec. 1 Flyer Retail
Educational Institution Oct. – Dec. 1 Newspaper Education Services
Telecommunications Provider Oct. – Dec. 1 Internet Telecommunications Services
Retailer Oct. – Dec. 1 Flyer Retail
Retailer Oct. – Dec. 1 Newspaper Food
Retailer Oct. – Dec. 1 Internet Retail
Automotive Manufacturer Oct. – Dec. 1 Internet Automotive
Retailer Oct. – Dec. 1 Point-of-Sale Food
Retailer Oct. – Dec. 1 Flyer Retail
Retailer Oct. – Dec. 1 Internet Retail
Telecommunications Provider Oct. – Dec. 1 Radio Telecommunications Services
Retailer Oct. – Dec. 1 Flyer Food Retailer
Health & Beauty Oct. – Dec. 1 Television Personal Care
Retailer Oct. – Dec. 1 Television Retail
Retailer Oct. – Dec. 1 Email Retail
Real Estate Services Oct. – Dec. 1 Radio Real Estate
Telecommunications Provider Oct. – Dec. 1 Internet Telecommunications Services
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